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　　Check your nearest DHL Express drop box or SERVICE

　　National DHL Express customer service is at your service Mon-Fri from 8 am to 5 pm, tel. +358 (0)30 45 345 (Business Customers) and +358 (0)30 45 346 (Private Customers).

　　DHL Freight 是欧洲的公路货运服务提供商之一，被杰出雇主协会评为 2021 年欧洲雇主。该认证证明了 DHL 在实施人力资源实践方面取得的成就，专注于营造积极的工作环境并鼓励员工的个人和发展。除了获得欧洲 2021 年度雇主认证外，DHL Freight 还再次被评为法国、德国、意大利、荷兰和瑞典的雇主。杰出雇主协会全球认证计划每年都会对参与国的公司进行认证和表彰，这些公司表现出持续致力于为员工提供工作环境的承诺。

　　在大流行期间，德国邮政 DHL 集团的目标比以往任何时候都更加证明：“连接人。改善生活”。员工 24/7 全天候工作以确保生命科学和医疗保健设备的可靠供应，进一步强调了 DHL Freight 和集团其他成员的每个人的承诺和重要性。

　　“2020 年是前所未有且真正具有挑战性的一年。在 DHL Freight，确保员工的健康和安全始终是我们的首要任务。DHL Freight 人力资源主管大卫·厄本 (David Urban) 表示，无论是在家中还是在我们遍布欧洲的各个码头和站点，我们的员工都表现出他们具有高度的适应能力、专注力和热情。“我们已经成功证明，对员工的健康和福祉进行投资不仅有助于组建公路货运专家团队，而且即使在困难时期也能确保弹性运营。因此，我非常自豪我们可以再次被杰出雇主协会认可为杰出雇主，从而开始新的一年。”

　　Top Employers Institute 计划根据组织的人力资源实践调查的参与情况和结果对组织进行认证。该调查涵盖六个人力资源领域，包括 20 个主题，例如人员战略、工作环境、人才招聘、学习、幸福感、多元化和包容性等。DHL Freight 再次证明了其在所有这些领域的实力。

　　在 DHL Freight，培训机会和人才发展计划一直根据行业要求进行审查和衡量。员工在入职时通过 DHL 认证货运专家 (CFS) 计划，以确保他们吸收 DHL Freight 文化并遵守与全球网络中的同事相同的全球标准，遵守最严格的行为准则和商业原则。CFS 是一项关键举措，具有适当的文化和能力计划组合，支持 DHL Freight 2025 – 在数字世界中实现战略。

　　此外，DHL Freight 启动了促进公司多元化和包容性的举措。例如，重点是让更多女性担任领导职务。DHL Freight 倡议的目标是通过提供合适的工作安排、透明度和职业支持来促进各自的文化心态，重点是机会均等。

　　与另一个杰出雇主领域相一致，“DHL Freight 的幸福感”通过检查员工的任务、期望、压力水平和工作环境如何影响他们的整体健康和幸福感，为公司的员工敬业度做出贡献。尤其是在充满挑战的时期，当全球流行病几乎影响到生活的方方面面时，脉搏检查和员工福利的积极管理至关重要。因此，DHL Freight 在“福祉”一词下以三种方式将所有这些可能的活动联系起来：社交、在场、活跃。

　　DHL Freight, one of the leading providers of road freight services in Europe, was recognized by the Top Employers Institute as Top Employer for 2021 in Europe. The certification attests to DHL’s achievement in implementing HR best practices, focused on fostering a positive work environment and encouraging its employees’ personal and professional development. In addition to being certified Top Employer 2021 in Europe, DHL Freight was also once again named Top Employer in France, Germany, Italy, Netherlands and Sweden. The Top Employers Institute Global Certification Program annually certifies and recognizes companies in participating countries who demonstrate a continuous commitment to providing the very best work environment for their employees.

　　During the pandemic, Deutsche Post DHL Group’s purpose proved more than ever: “Connecting people. Improving lives“. Employees working 24/7 to ensure a reliable supply with Life Sciences & Healthcare equipment further highlighted the commitment and importance of each individual at DHL Freight and the rest of the group.

　　“2020 was definitely an unprecedented and truly challenging year. Ensuring the health and safety of our employees is always a top priority for us at DHL Freight. Be it from home or in our various terminals and sites across Europe, our employees have demonstrated that they are highly adaptive, focused and passionate at the same time,” says David Urban, Head of Human Resources at DHL Freight. “We have successfully proven that investing in our employees’ health and well-being helps not only form top teams of road freight experts but also ensures resilient operations even in difficult times. Therefore I’m beyond proud that we can start the New Year by once again being recognized as a Top Employer by the Top Employers Institute.”

　　The Top Employers Institute program certifies organizations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics such as People Strategy, Work Environment, Talent Acquisition, Learning, Well-being, Diversity & Inclusion and more. DHL Freight has once again demonstrated its strength in all these domains.

　　At DHL Freight, training opportunities and talent development programs are consistently reviewed and benchmarked against the requirements of the industry. Employees go through the DHL Certified Freight Specialist (CFS) program upon induction to ensure that they absorb the DHL Freight culture and adhere to the same global standards as colleagues in the global network, abiding by the strictest code of conduct and business principles. CFS is a key initiative with an appropriate portfolio of culture and capability programs that support in the delivery of the DHL Freight 2025 – Delivering Excellence in a digital world strategy.

　　Further, DHL Freight started initiatives to promote diversity and inclusion in the company. For example, with a focus on bringing more women into leadership roles. The initiative's goal at DHL Freight is to promote a respective cultural mindset with focus on equal opportunities by offering suitable work arrangements, transparency, and career support.

　　In line with a further Top Employer domain, “Well-being at DHL Freight” contributes to the company’s employee engagement by examining how employees’ tasks, expectations, stress levels and working environments affect their overall health and happiness. Especially in challenging times, when a global pandemic is affecting nearly every aspect of life, a pulse check and active management of employee well-being are crucial. Therefore, DHL Freight has connected all these possible engagements under the term “Well-being” in three ways: Be Social, Be Present, Be Active